FOR CUSTOMER INSIGHTS PROFESSIONALS
Advance Your Customer Analytics Maturity
February 4, 2020
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10
Roadmap: The Customer Analytics Playbook
Endnotes
1
See the Forrester report "Gauge Your Customer Analytics Maturity."
2
See the Forrester report "Come Together (Right Now) To Deliver The Next Best Experience."
3
See the Forrester report "Build An Insights-Driven Business."
4
See the Forrester report "Analyzing Analytics: Measure The Impact Of Customer Analytics To Prove Its Value."
5
See the Forrester report "Research Overview: Customer Analytics Technologies And Services."
6
See the Forrester report "Pick A Powerful Pilot To Propagate Customer Analytics."
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