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Advance Your Customer Analytics Maturity

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FOR CUSTOMER INSIGHTS PROFESSIONALS Advance Your Customer Analytics Maturity February 4, 2020 © 2020 Forrester Research, Inc. Unauthorized copying or distributing is a violation of copyright law. Citations@forrester.com or +1 866-367-7378 10 Roadmap: The Customer Analytics Playbook Endnotes 1 See the Forrester report "Gauge Your Customer Analytics Maturity." 2 See the Forrester report "Come Together (Right Now) To Deliver The Next Best Experience." 3 See the Forrester report "Build An Insights-Driven Business." 4 See the Forrester report "Analyzing Analytics: Measure The Impact Of Customer Analytics To Prove Its Value." 5 See the Forrester report "Research Overview: Customer Analytics Technologies And Services." 6 See the Forrester report "Pick A Powerful Pilot To Propagate Customer Analytics." Engage With An Analyst Gain greater confidence in your decisions by working with Forrester thought leaders to apply our research to your specific business and technology initiatives. Forrester's research apps for iOS and Android. Stay ahead of your competition no matter where you are. Analyst Inquiry To help you put research into practice, connect with an analyst to discuss your questions in a 30-minute phone session — or opt for a response via email. Learn more. Analyst Advisory Translate research into action by working with an analyst on a specific engagement in the form of custom strategy sessions, workshops, or speeches. Learn more. Webinar Join our online sessions on the latest research affecting your business. Each call includes analyst Q&A and slides and is available on-demand. Learn more.

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