Matt Thomas

Matt Thomas has worked with product implementation and development since 2007, working for high-profile software companies like Omniture and Adobe, and consulting both domestically and internationally for renowned tech giants including Apple, Inc. and Telstra. His area of expertise is customer-centric product development, working with cross-functional teams to create an intuitive platform and positive customer experience. Before ObservePoint, Matt worked at Needle, an industry-leader in advocate-powered customer experience, which heightened his passion for CX optimization.